tq66 Privacy Policy — Your Data, Your Rights

Introduction

This Privacy Policy ("Policy") describes how tq66 ("we", "us", "our") collects, processes, stores, shares, and protects personal data relating to users ("you", "your", "Player") of the tq66 website and associated services accessible at tq66.ws. This Policy applies to all personal data collected through your registration, use of the platform, financial transactions, and any communications you have with tq66. By registering a tq66 account or by continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

tq66 takes its obligations as a data controller seriously. We collect only the information we need to operate a secure, compliant, and enjoyable gaming platform for players across Bangladesh. We do not sell your personal data to third parties. We do not use your data for purposes beyond those described in this Policy without first seeking your consent, or unless required to do so by applicable law.

Our Privacy Principles

1. Information We Collect

tq66 collects personal data from you directly (when you register an account, make a deposit, contact support, or update your profile) and automatically (through your use of the platform). The categories of personal data we collect are as follows:

2. How We Use Your Information

tq66 uses your personal data only for the following purposes. We do not use your data for any purpose not listed below without first informing you and, where required, obtaining your consent:

1. To create and manage your tq66 account, verify your identity, and process your KYC documentation as required by our responsible gaming and anti-fraud obligations.
2. To process deposits, withdrawals, and other financial transactions through bKash, Nagad, Rocket, and Upay, and to maintain accurate financial records as required by applicable regulations.
3. To deliver, maintain, and improve the tq66 platform, including personalising game recommendations, applying responsible gaming tools to your account, and resolving technical issues that affect your gaming experience.
4. To send account-related communications, including deposit confirmations, withdrawal notifications, security alerts, and promotional messages where you have consented to receive marketing communications.
5. To detect, investigate, and prevent fraudulent activity, money laundering, account abuse, and other prohibited conduct as defined in our Terms and Conditions and applicable law.
6. To comply with legal and regulatory obligations, including responding to lawful requests from law enforcement authorities, financial regulators, and courts in relevant jurisdictions.

3. Legal Basis for Processing

tq66 processes your personal data on the following legal bases:

1. Contractual necessity: Processing is necessary to perform the contract between you and tq66 (i.e., to operate your account, process bets, and process payments).
2. Legal obligation: Processing is necessary to comply with applicable laws and regulations, including anti-money laundering obligations, KYC requirements, and age verification duties.
3. Legitimate interests: Processing is necessary to pursue tq66's legitimate interests in fraud prevention, platform security, and service improvement, where those interests are not overridden by your own rights and interests.
4. Consent: Where tq66 relies on your consent (for example, for marketing communications or optional data processing), you may withdraw your consent at any time by contacting support at [email protected].

4. Sharing Your Information

tq66 does not sell your personal data. We may share your data with the following categories of third parties, only to the extent necessary to operate the platform and meet our legal obligations:

1. Payment processors and mobile banking providers: bKash, Nagad, Rocket, and Upay receive transaction data necessary to process your deposits and withdrawals. Each provider operates under its own privacy policy and data protection obligations.
2. Game and content providers: Certified game studios (such as Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, and Microgaming) may receive limited session and game-play data to deliver their games and to detect irregular play patterns. These providers are contractually bound to use this data only for the stated purpose.
3. Fraud prevention and identity verification services: tq66 may use third-party identity verification and fraud detection providers to assist with KYC checks and to identify potentially fraudulent account activity.
4. Law enforcement and regulatory bodies: tq66 will disclose personal data to competent authorities where required to do so by applicable law, court order, or regulatory demand. tq66 will disclose only the minimum data necessary to satisfy the lawful request.

5. Payment Data and Mobile Banking Privacy

tq66 processes all financial transactions in Bangladeshi Taka through the mobile banking platforms bKash, Nagad, Rocket, and Upay. When you initiate a deposit or withdrawal on tq66, you will be directed to complete the transaction through your chosen mobile banking app. tq66 receives a transaction confirmation and reference number from the payment provider but does not receive or store your full mobile banking PIN, password, or one-time passcode.

tq66 retains financial transaction records for a period of at least five years from the date of each transaction, in accordance with applicable anti-money laundering regulations. These records include transaction amounts, timestamps, mobile number references, and transaction outcome data. They are accessible only by authorised tq66 compliance and finance personnel and by competent regulatory authorities where lawfully required.

6. Cookies and Tracking Technologies

tq66.ws uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit the website. We use the following categories of cookies:

1. Essential cookies: These cookies are strictly necessary for the platform to function. They enable core features such as session management, login state, and security token validation. You cannot opt out of essential cookies without disabling core platform functionality.
2. Analytics cookies: These cookies collect aggregated, anonymised data about how players use tq66.ws — such as which pages are visited most frequently and how long sessions last. This data helps us improve the platform experience. Analytics cookies do not identify you personally.
3. Preference cookies: These cookies remember your platform settings and preferences, such as your language choice and display preferences, so you do not have to reconfigure them each time you visit. You may disable preference cookies in your browser settings, but doing so may affect the platform's behaviour on your device.

7. Data Retention

tq66 retains your personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable law. The following retention periods apply: active account data is retained for the lifetime of your account plus five years following account closure; financial transaction records are retained for a minimum of five years from the date of the transaction; identity verification documents are retained for a minimum of five years from the date of submission; communications with tq66 support are retained for three years from the date of each communication.

When the applicable retention period expires, tq66 will securely delete or anonymise your personal data so that it can no longer be associated with you. Where deletion is not immediately possible (for example, because data is held in backup archives), tq66 will isolate the data from further active processing until deletion can be completed.

8. Security Measures

tq66 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our security framework includes 256-bit SSL/TLS encryption for all data transmitted between your device and tq66.ws; encrypted storage for sensitive personal and financial data at rest; access controls that restrict internal access to personal data to authorised personnel only on a need-to-know basis; regular security assessments and vulnerability testing of platform infrastructure; and two-factor authentication options for player accounts.

9. Your Data Rights

As a tq66 player, you have the following rights with respect to your personal data. To exercise any of these rights, contact our support team at [email protected] with a description of your request. We will respond within a reasonable period, typically within 30 days of receiving a complete request:

Please note that some of these rights are subject to limitations. For example, tq66 cannot erase financial transaction data that is required to be retained under anti-money laundering regulations, and cannot delete data that is necessary to defend against a legal claim. Where a limitation applies to your request, tq66 will explain the reason clearly in its response.

10. Children and Minors

tq66 is strictly an adults-only platform. We do not knowingly collect personal data from any person under the age of 21. If tq66 discovers or is notified that a registered account belongs to a person under 21 years of age, we will immediately suspend the account, void any balances, and securely delete all personal data associated with that account to the extent permitted by our legal retention obligations. If you believe that a minor has registered a tq66 account, please notify us immediately at [email protected] so that we can take appropriate action without delay.

11. Changes to This Privacy Policy

tq66 reserves the right to update or amend this Privacy Policy at any time. When we make material changes to this Policy, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via their mobile number or through a platform notification. Your continued use of tq66.ws following the posting of changes to this Policy constitutes your acceptance of those changes. We encourage you to review this Policy periodically to stay informed about how tq66 protects your personal data.

12. Contact Us About Privacy

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a concern about how tq66 handles your personal data, please contact our support team. We take all privacy enquiries seriously and will respond promptly.

Email us at: [email protected]